In-Shop Rates.
In-Shop rates start at $99/hour. Some jobs take less time and are billed accordingly. Usual turnaround times vary between 1 to 4 days.
On-Site Rates.
On-Site Rates cost $160/hour with a one hour minimum. Travel outside San Francisco may include travel costs.
Rush Rates.
If you require faster turn around times we offer immediate assistance at 1.5 times our regular rates. For this service we strive for same day turnaround.
Benefits of Packaged Solutions:
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Increased Revenue: Regularly Scheduled Maintenance Activities extend the life of your hardware and increases the performance of your systems.
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Quick Resolution: With any of the support packages we are just a phone call or email away from fixing your problems and getting your employees back to doing what they do best...
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Discounted Hourly: With the Bronze and Silver packages you will get a discounted rate for any on-site work. Choose the Gold Package and everything is included. One monthly payment for your company to budget around.
Work Smarter!
Scheduled System Optimization for Peak Performance
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Click Here for Support Solution Package Details
To go along with our very affordable hourly rates, we also offer Yearly and Monthly Maintenance Contracts that fit almost every budget.
Services Included |
Basic |
Enhanced |
Premier** |
|
Phone Support |
Y |
Y |
Y |
|
Email Support |
Y |
Y |
Y |
|
Remote Support |
Y |
Y |
Y |
|
Network Monitoring |
|
|
Y |
|
Weekly Back-up Verification |
|
|
Y |
|
Monthly OS Updates |
|
Y |
Y |
|
Anti-Virus Updates (Client/Server) |
|
Y |
Y |
|
Assistance/Advice with IT Purchases |
Y |
Y |
Y |
|
Quarterly Meetings w/Management |
|
|
Y |
|
Priority Response |
|
|
Y |
|
On-Site Hourly (Discounted) |
$140/Hr |
$130/Hr |
$100/Hr |
|
|
|
|
||
Cost (Per PC) |
$120/Year |
$250/Year |
$600/Year |
|
Cost (Per Server) |
$200/Year |
$420/Year |
$1300/Year |
We work with companies and individuals up to 100 people. We will sit down with you and determine the best IT solution appropriate for your needs and your budget.
**4 PC Minimum to qualify for Premier Support. Customer also has to be located within 10 mile radius of San Francisco. Some Restrictions May Apply. Prices may change. Give us a Call and let one of our support technicians determine which package works best for your company!!